Delivery & Returns


At BOSCHE we attach great importance to transparency and customer satisfaction. Here you will find all important information about our delivery conditions and your right of withdrawal.

Delivery

Delivery area and costs

  • Delivery takes place ex works Damme.
  • Our prices are ex works, plus packaging, transport and, if applicable, VAT.
  • For deliveries abroad, the customer is responsible for additional duties and taxes.

Shipping costs with GLS within Germany:

Shipping service provider Country Shipping costs (net) Free returns
GLS Domestic 7.54 € ✔ Yes

 

From a shopping cart value of 150.00 € (net plus applicable sales tax) we deliver free of charge within Germany.

 

You can find a complete overview of the shipping costs here >

Delivery time

The delivery period begins with the order confirmation. Standard delivery within 2 working days after delivery of the order confirmation. If paid in advance: dispatch within 2 working days after receipt of payment.

Shipping and insurance

  • Shipping method and route will be determined by us unless there are special instructions.
  • Insurance possible upon express customer request.
  • Transport packaging must be disposed of by the customer.
Return & Revocation

Right of withdrawal

  • The buyer can cancel the contract within two weeks without giving reasons.
  • The cancellation period begins with receipt of the goods and these instructions.
  • The revocation must be addressed to us in text form or by returning the goods.

Return

  • In the event of an effective revocation, the services received by both parties must be returned.
  • Items that can be sent by parcel must be returned in the original packaging.
  • The buyer is responsible for the return shipping costs.

Exceptions to the right of withdrawal

  • No right of withdrawal for specially manufactured or perishable goods.
  • No right of withdrawal for unsealed audio, video recordings or software.